Welcome to the support page for RegenRadar Live NL, a weather app by Deep Orbit B.V. Use this page for help, contact details, and links to our policies.
Contact us
For questions, feedback, or technical issues, please contact us by email:
support@deeporbit.ai
We aim to respond within a few business days. Please include your device model, iOS version, app version, and a short description of the issue.
About the app
RegenRadar Live NL shows live rain radar, shower forecasts, and weather information for the Netherlands. The app uses your approximate location only when you grant permission, to display radar data near you.
iOS bundle identifier: com.deeporbit.weatherandradar
Frequently asked questions
How do I enable location access?
Open Settings → Privacy & Security → Location Services on your iPhone or iPad, find RegenRadar Live NL, and choose While Using the App or Always (depending on your preference). Location is used only to show nearby radar data and is not stored or shared.
The radar map is not loading
- Check that you have an active internet connection (Wi‑Fi or mobile data).
- Force quit the app and reopen it.
- Make sure you are running the latest version from the App Store.
- If the problem persists, email us at support@deeporbit.ai.
How do I manage notifications?
Go to Settings → Notifications → RegenRadar Live NL to turn alerts on or off and adjust how they appear.
How do I delete app data?
You can remove all locally stored app data by deleting the app from your device, or by going to Settings → General → iPhone Storage → RegenRadar Live NL → Delete App.
Privacy & legal
Read our privacy policy for details on what data the app processes and how it is used:
Privacy Policy – RegenRadar Live NL
Read our terms of use for the rules that apply to using the app:
Terms of Use – RegenRadar Live NL
Developer information
Deep Orbit B.V.
The Netherlands
iOS bundle ID: com.deeporbit.weatherandradar
Email: support@deeporbit.ai
Website: https://deeporbit.ai
© 2025 Deep Orbit B.V. – All rights reserved